Privacy Policy

Our Commitment to Protect Your Privacy

We understand the importance of safeguarding your personal information. This document outlines our commitment to privacy concerning the information we hold about you and its use.

We acknowledge that any personal information collected will be utilised only for the intended purposes or as permitted by law. It is paramount to us that your personal data is treated in a manner that ensures its protection.

Our commitment regarding personal information is aligned with the Australian Privacy Principles, as outlined in the Privacy Act 1988 and relevant laws.

Personal Information

When we mention personal information, we refer to data from which your identity can be reasonably inferred. This includes details or opinions about you. The personal information we may collect includes your name, date of birth, address, email address, phone number, account details, occupation, and other relevant identifiers.

If you're applying for finance, we may also gather details like the ages of your dependents, length of residency, employment specifics, and financial statements.

We may also hold credit information, which is used to assess your eligibility for finance, including outstanding loans, repayment history, and defaults. Typically, this information is shared between credit providers, finance companies, and credit reporting agencies.

Why We Collect Your Personal Information

We collect personal information to assess your finance application, manage existing finance, and for direct marketing purposes. Additionally, we may use this data to offer you additional products or services.

If you're applying to become a finance broker or seeking employment with us, we'll gather relevant information to evaluate your suitability for the role.

We may disclose your personal information to organizations providing products or services utilized or marketed by us. This may include lenders, insurers, legal advisors, and other relevant parties.

How We Collect Your Personal Information

We strive to collect personal information directly from you where possible. However, we may also obtain data from credit reporting agencies, finance brokers, and other intermediaries.

Do We Disclose Your Personal Information?

We may disclose your personal information to various entities, including prospective funders, third-party suppliers, associated businesses, and legal representatives. Before disclosing any personal data, we ensure the recipient shares our commitment to data protection or obtain your consent.

We utilise cloud storage for data storage purposes, and this may involve storing data outside Australia. We may also disclose personal information to overseas entities for support functions.

Credit Information

We may collect various types of credit information and share it with credit reporting bodies for assessment and management of finance. This information includes credit liability details, repayment history, and credit-related court proceedings.

Direct Marketing

Periodically, we may use your personal information for direct marketing purposes, informing you about finance offers, organizational changes, or new products/services. You can opt-out of receiving such communications at any time.

Updating Your Personal Information

We rely on you to keep your personal information accurate and up-to-date. If your details change, please inform us so we can update our records accordingly.

Access and Correction to Your Personal and Credit Information

You have the right to access the personal and credit information we hold about you and request corrections if needed. We may charge a fee for retrieving and supplying this information.

Security of Your Personal Information

We take reasonable measures to safeguard your personal information from misuse, loss, unauthorized access, or disclosure. This includes secure storage and protection against unauthorised access.

Complaints

If you're dissatisfied with how we've handled your personal information, or you have privacy-related complaints, please contact us. We'll acknowledge your complaint promptly and aim to provide a resolution within 30 days.

Further Information

For more information on how we manage your personal and credit information, please contact us.

Change in Our Privacy Policy

We regularly review our policies to align with market expectations and legal requirements. Consequently, this privacy policy may change from time to time. You can request this policy in an alternative format.

This Privacy Policy was last updated on 15 March 2024.